Terms of Service
Last updated: May 2026
1. Who we are
Career Growth AI Copilot ("the Service") is operated by Lokonova AI (PTY) Ltd, registered in Lesotho. By using the Service you agree to these terms.
2. Subscriptions & payments
Paid plans are billed monthly through Paddle.com, which acts as our Merchant of Record. Paddle handles all payment processing, invoicing, tax compliance, and refunds. By subscribing you also agree to Paddle's Terms.
3. Free tier
The free tier includes limited access to CV analysis. No payment information is required. We reserve the right to change free-tier limits at any time.
4. Refund policy
We offer a 30-day money-back guarantee on all paid plans. If you are unsatisfied within the first 30 days of your subscription, contact support@lokonova.ai for a full refund. Refunds are processed by Paddle.
5. Cancellation
You may cancel your subscription at any time. Access continues until the end of the current billing period. No partial refunds for unused time beyond the 30-day guarantee window.
6. AI-generated content
The Service uses AI (OpenAI) to generate career advice, CV rewrites, cover letters, interview questions, and salary estimates. AI-generated content is provided as guidance only. We do not guarantee employment outcomes, salary accuracy, or interview success. You are responsible for reviewing and verifying all AI outputs before use.
7. Your data
You retain ownership of all content you upload (CVs, job descriptions). We process your data solely to provide the Service. See our Privacy Policy for details.
8. Limitation of liability
The Service is provided "as is". To the maximum extent permitted by law, Lokonova AI (PTY) Ltd is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
9. Changes to terms
We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance.
10. Contact
Questions? Email support@lokonova.ai